Do you repair/alter jewellery?

Yes! We have two dedicated goldsmiths who undertake a variety of work, from ring resizing and chain repairs to replacing missing gemstones or even hand-making bespoke items. Timescales and cost will be confirmed up front before we proceed with any work.

Do you repair/alter watches?

Yes! Our staff are trained in minor jobs such as battery replacements and watch bracelet adjustments, plus we carry a stock of replacement leather and metal watch straps at all times. These jobs can be undertaken in store. For more complex work such as servicing or replacement parts, we use an accredited watch repair service who are able to undertake most jobs, from everyday watches to high-end models, including vintage watches.

Do you buy scrap gold?

Yes! Even if your jewellery is damaged, incomplete or missing hallmarks, we are able to assess it and offer you a price if you wish to sell.

If you wish to sell your jewellery, please remember that you must be over 18 and you must provide I.D. including photographic I.D. and proof of address.

Do you buy gem-set jewellery? (eg. Diamond rings, coloured gem jewellery, etc.)

Yes! We assess the condition of your gem-set items and consider if we wish to add them to our second-hand inventory. Please be aware that we may decline to purchase your item if we already have similar goods in stock, or if your item requires significant restoration to return it to saleable condition. Otherwise, we will offer you a price if you wish to sell.

If you wish to sell your jewellery, please remember that you must be over 18 and you must provide I.D. including photographic I.D. and proof of address.

Do you buy watches?

Sometimes. Broadway Jewellers focuses on the prestige second-hand watch market. We will consider quality watch brands if offered for sale. We assess the condition of your watch and take into consideration whether the original watch box, documentation and service history is included. If we would like to add your watch to our second-hand inventory, we will offer you a price if you wish to sell.

If you wish to sell your watch, please remember that you must be over 18 and you must provide photographic I.D. and proof of address.

I need some money but I don’t want to sell my jewellery. What are my options?

At Broadway Jewellers we offer secured short-term cash loans via our Pawnbroking department. After assessing your jewellery, we may offer you a cash loan against the value of your jewellery. You may take up to 6 months to repay your loan. After repaying the loan + interest, you can reclaim your goods. We also offer loans against luxury watches.

Please be aware that Broadway Jewellers does not carry out credit checks when issuing Pawnbroking Loan Agreements. The value of the loan is secured against your jewellery. If you are unable to repay the loan + interest due you will lose your jewellery which will be sold to repay the debt.

If you wish to pawn your jewellery, please remember that you must be over 18 and you must provide separate photographic I.D. and proof of address.

I want to buy something from you, but I would like to pay in instalments. Is this possible?

At Broadway Jewellers we offer an interest free deposit* scheme, allowing you to pay for an item of jewellery at your own pace over up to 6 months. Most items can be secured with a 20% deposit, after which you can make additional payments as it suits you until the balance is cleared, and you are free to take your item home. During this time jewellery is secured under your name and will not be offered for general sale.

Please note that Broadway Jewellers does not offer a finance program (by which you take the item and pay later). All jewellery must be paid for in full before collection.

*This excludes prestige watches, where an initial deposit of 50% is required and payment terms are to be fulfilled within 3 months.